If the goods you received do not meet your expectations, you have 14 days (beginning the day you have received the package) to return or replace the purchased products. The products cannot be used. If you want to return or exchange the goods, please inform us first by writing to dreadlockbox@gmail.com or using contact form. Remember that dreadlocks in my shop (except ready-to-ship dreadlocks) are made to order. This means that only after the payment is credited, I start making your dreadlocks, according to the parameters that were specified when placing the order. Dreadlocks made to order (all dreadlocks in the store's offer, except ready-to-ship dreadlocks) are not returnable. Please consider your purchases :)
Hi, a few days ago I received a package, unfortunately I changed my mind and I would like to return the dreadlocks I ordered. I haven't even opened the package yet...
Inform us about your return and send the goods.
Inform us about your return and send the goods.
We will refund the money as soon as we receive the package.
Hi, no problem. Please send it back to the address from which it was sent. As soon as it reaches me, I will refund the purchase amount to the account from which you paid.
Hey, no problem. Please send it back to the address from which it was sent. As soon as it reaches me, I will refund the purchase amount to the account from which you paid.
We will refund the money as soon as we receive the package.
Today I got my money back. Thanks!
You should receive your money on your account within a few days.
You should receive your money on your account within a few days.
You are welcome. Best regards.